Frequently Asked Questions
Everything you need to know about setting up ShopReel, boosting your store's sales, and giving your customers an amazing shopping experience.
What exactly is ShopReel?
ShopReel is an app that lets you put TikTok-style, interactive videos directly onto your online store. Instead of just looking at boring pictures, your customers can watch exciting short videos and buy products right from the video screen.
Do I need to know how to code to use this?
Is there a free trial available?
What platforms does ShopReel work with?
How does the "Add to Cart" button work inside the video?
Can I tag multiple products in one single video?
Can I import videos from TikTok and Instagram?
Where can I put the video widgets on my store?
Can I customize the look of the video player?
Will adding videos slow down my website?
Does ShopReel work well on mobile phones?
Can I track how many sales my videos are making?
Does this help with my store's SEO (Google Rankings)?
What kind of videos should I upload for the best results?
What happens if I need help setting it up?
